Fast processing, insured packaging, and full tracking visibility on every bullion and coin order.
We ship all orders with security and discretion in mind. This page covers everything you need to know about processing times, shipping methods, tracking updates, packaging standards, and how to report a delivery issue.
Support Focus
We ship all orders with security and discretion in mind. This page covers everything you need to know about processing times, shipping methods, tracking updates, packaging standards, and how to report a delivery issue.
Shipping Workflow
Here is what happens from the moment you place an order through final delivery.
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1
Order Processing
In-stock orders are typically reviewed, verified, and prepared for carrier pickup within one to two business days of payment confirmation.
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2
Shipping Methods
We ship bullion and coin orders via established national carriers with options that include insured ground and expedited delivery depending on order value and destination.
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3
Tracking Updates
A tracking number is emailed once the shipment has been scanned by the carrier. You can also look up your order status anytime through the Order Tracking page.
Protection & Delivery
Every order is packed and shipped with your investment protected.
Discreet, Secure Packaging
All bullion and coin orders are packaged in plain, unmarked boxes with no exterior branding or content labeling — so your delivery attracts no unwanted attention.
Signature Confirmation & Insurance
Orders above certain value thresholds are automatically shipped with signature confirmation and carrier insurance to protect your purchase through final delivery.
Delivery Issues
If your tracking shows no movement, your package arrives damaged, or a delivery concern arises, contact our support team promptly so we can open an investigation with the carrier right away.
Shipping Request
Need help with a shipping request or delivery issue?
Send your shipping details below and our team will review the request as quickly as possible.
Order Support